Frequently Asked Questions

Find answers to commonly asked questions about our matrimonial service

its our platform

Click on the "Register" button at the top right corner of the page. Fill in your details including name, email, and password. After registration, verify your email address to activate your account.

Yes, we take your privacy very seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your explicit consent. You can control who sees your profile information through privacy settings.

Navigate to the "Pricing" page from the main menu. Select the plan that best suits your needs and click "Subscribe". You can pay securely using credit/debit cards or other payment methods through our payment gateway.

Free members have limited access to contact features. To send messages and view contact details, you need to upgrade to a premium membership. However, you can express interest and add profiles to your favorites list as a free member.

Use our advanced search feature to filter profiles based on age, religion, education, occupation, location, and other preferences. Our smart matching algorithm also suggests compatible profiles based on your profile information.

We have a strict verification process, but if you encounter any suspicious activity, please report it immediately using the "Report Profile" button. Our team will investigate and take appropriate action within 24 hours.

Yes, you can delete your account anytime from your account settings. Go to Settings → Account → Delete Account. Please note that this action is irreversible and all your data will be permanently removed.

Profile verification typically takes 24-48 hours. Our team manually reviews each profile to ensure authenticity. Once verified, you will receive an email notification and a verified badge will appear on your profile.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.