vivaho

Finding your perfect match…

Refund Policy

Refund Policy

We strive for customer satisfaction. Please review our refund policy below.

Eligibility for Refunds

Refunds may be issued within 7 days of purchase for unused premium memberships.

Non-Refundable Items

Profile verification fees and promotional credits are non-refundable.

Refund Process

To request a refund, contact our support team with your order details. Approved refunds will be processed within 7-10 business days.